Reference

idx star Privacy Policy For Your Account

idx star Privacy Policy explains what we collect when you open an account, use the mobile lobby, or select DANA, OVO, GoPay and QRIS.

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idx star idx star Privacy Policy For Your Account
CONTACT ROUTES

Get Privacy Help Through Your Account

A clear contact path helps you ask about your Privacy Policy rights without repeating your account history. Sign in first when possible, then use the account support route and include the phone number linked to your account. If sign-in stalls, use the available support contact and explain whether your request concerns cookies, wallet records or account access. We may ask for verification before discussing personal details.

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Account support

Send a Privacy Policy question through the account support route, naming the data involved and the phone number attached to your account. We check your identity before sharing records or changing account details.

Cashier context

For a DANA, OVO, GoPay or QRIS record, mention the payment reference and date rather than sending a wallet password. This lets us locate the relevant entry while keeping sensitive credentials out of messages.

Access trouble

If your mobile browser cannot reach the account page, tell us the device path, approximate sign-in time and visible message. We use those details to separate a privacy request from a technical access event.

DATA PRACTICES

How We Handle Your Privacy Details

We keep Privacy Policy controls close to the account flow so you can understand why a record exists before asking us to change it.

Collection

We collect details you enter for account creation and verification, plus records created by sign-in, support and wallet activity. A request about Live Roulette or rocketslot may therefore include session timing and device data.

Cookies

Cookies can preserve sign-in preferences, security checks and selected page settings. You can manage cookies in your browser, although removing them may require another account verification step on the mobile path.

Account security

Phone verification helps us check that an account access request comes from the account holder. Never send a password or wallet PIN to support; we use account details and security signals instead.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile an account action. We use the reference, amount record and status context needed for the request, not unrelated wallet content.

Retention

We retain personal records for the period needed to provide account support, investigate security events or meet applicable legal duties. When a record is no longer needed for those purposes, our handling follows deletion procedures.

Your request

Ask us to access, correct or remove eligible details through account support. Include the request type and linked phone number; we may verify your identity before acting, and the result depends on local law.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions you are most likely to have before opening an account or contacting us. They explain the records connected with wallet activity, mobile access, cookies and verification. If your situation is not covered, use the account support route with the relevant reference and we will assess the request under applicable rules.

The idx star Privacy Policy covers details you submit for account creation and phone verification, along with sign-in, device and support records. We use them for account access, security checks, service requests and applicable legal duties, subject to local requirements.

Yes. The Privacy Policy includes payment references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use the relevant reference and status details to reconcile an account request, not to access unrelated wallet content.

Contact us through the account support route and state that you are making a Privacy Policy access request. Add the phone number linked to your account and the records you need. We may verify identity before releasing eligible data.

You can request a correction through account support. Explain which detail is inaccurate and provide the linked phone number. We may ask for phone verification or another account check, and the action depends on local law and record requirements.

Cookies can remember selected settings and help us recognise a security session on your mobile browser. If you delete or block them, the account page may ask you to verify again. Your browser controls remain the place to change cookie choices.

We keep records for as long as needed for account support, security investigations or applicable legal duties. Retention can differ by record type, such as a phone verification event or QRIS reference. We remove records when those purposes no longer apply.

Send a deletion request through account support with your linked phone number and the data you want assessed. We review whether the record can be removed; some information may need to remain for security or legal reasons where local law permits.

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