Reference

Terms & Conditions for idx star Indonesia

idx star Terms & Conditions explain how your account, wallet status, casino access and policy choices work before you enter the lobby.

Account rulesWallet conditionsPolicy changesData requests

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Who these account rules apply to

idx star Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions apply when you create an account, verify your phone number, enter the casino lobby or use a wallet route. They explain accurate account details, permitted access, security checks, account closure, policy updates and the steps for raising a question. You must read

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the current wording before using Live Roulette, Wild West Gold, football, badminton or basketball areas. Eligibility depends on local law, and we may restrict access where local law permits. Payment names shown below are context chips, not separate promises: each route remains subject to the account,
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verification and policy conditions displayed at the time. If a rule changes, we show the revised wording through the account path so you can check it before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP ROUTE

Get help with a policy question

A clear contact path matters when a rule affects your account or wallet status. We direct you to the support route connected to your account so a policy question can be matched with the relevant verification or transaction record.

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Account access

If phone verification or an account condition stops your access, contact us from the account help route. Include your registered phone number and the exact message shown, but never send a password or wallet PIN.

Wallet status

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, use the cashier-linked support path. Add the receipt reference and time so we can check the policy condition attached to that transaction.

Policy requests

Questions about wording, account closure or a data change request can be sent through our support contact path. We may ask for account details to confirm that the request comes from you before responding.

DATA PRACTICE

How we handle account policy records

The Terms & Conditions also explain how we handle records connected with your account. We use practical account checks rather than asking you to repeat the same details across every policy request.

Account data

We use the details attached to your account to apply the stated account conditions and confirm who is asking for a change. Keep your phone number current so verification messages and policy notices reach you.

Phone verification

Phone verification is an account step before access. If a policy request involves ownership, we may compare the request with the verified account details rather than changing records from an unverified message.

Cookies

Cookies and similar browser records can support session continuity and policy notices. You can manage browser permissions on your device, although changing them may affect the account path used to open the lobby.

Security steps

Keep your login details private and sign out on shared devices. If you see an unfamiliar account action, contact us through the account support route with the displayed time and action so we can check it.

Record retention

We retain account, verification and transaction records for the period needed to apply these Terms & Conditions, handle disputes and meet applicable obligations. The exact record depends on the request and its account history.

Change requests

To request a correction, access copy or policy-related account change, use the support path linked to your account. State the requested action clearly; we may verify your phone before processing it.

Questions about Terms & Conditions

These answers cover the policy questions we expect you to ask before opening an account. Read the full Terms & Conditions shown through the account path as well, because the wording displayed at the time controls your access and requests.

Open the Terms & Conditions page from the account or policy link before entering the lobby. We keep the current wording there, including account access, phone verification, wallet conditions, policy changes and the route for asking us to correct your data.

Yes. The Terms & Conditions apply to account activity connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account routes. Each transaction also follows the status and verification wording displayed in the cashier path when you use it.

Access depends on local law. If you are in Jakarta or elsewhere in Indonesia, check the current eligibility wording before opening an account, and use the account path only where local law permits.

You should not continue with account access if you do not accept the current Terms & Conditions. Contact support through the account route if you need clarification, want to close the account or need help with a related data request.

Use the support contact path connected to your account and state the detail that needs correction. We may ask for phone verification or other account checks before changing records, particularly when the request affects wallet status or access.

We present revised Terms & Conditions through the policy or account path and identify the updated wording there. Check the page before using casino areas such as Live Roulette or Wild West Gold, because continued access may depend on the current terms.

Start with the account-linked support route and include your registered phone number, the relevant policy section and any receipt or reference connected with the issue. We may request additional verification before discussing account-specific records.

Terms & Conditions for idx star Indonesia

Get help with a policy question

Account access

Wallet status

Policy requests

How we handle account policy records

Account data

Phone verification

Cookies

Security steps

Record retention

Change requests

Questions about Terms & Conditions

01 Where can I read idx star Terms & Conditions?

02 Do the Terms & Conditions apply to DANA and QRIS?

03 Can I access idx star from Jakarta or another Indonesian city?

04 What happens if I do not accept the Terms & Conditions?

05 How do I request a change to my account details?

06 How are policy changes communicated to me?

07 Who should I contact about a Terms & Conditions dispute?

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